Returns & Refunds

Our Policy

We want you to be genuinely happy with your idol. If something isn't right, you can request a return within 7 days of delivery.

Eligibility

• Item must be unused and in its original packaging
• Damaged or defective items are eligible for replacement or refund
• Please share photos of any damage within 48 hours of delivery

How to Request a Return

Contact us via our Contact page with your order number, and we'll guide you through the next steps.

Refund Timeline

Once a return is received and inspected, refunds are processed to your original payment method within 5–7 business days.